1. Is it secure to order from this site?
Yes. Our shopping cart processes all the information by using the latest SSL security technology.
2. Do you keep my personal information?
Yes, your personal information is securely stored in our Ecommerce database with the same SSL encryption. You have the option to make this information available for future orders when logging in, so that you do not have to type it again when you come back and shop from us.
3. Do you sell or trade any of my information?
Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy.
4. When will my credit card be charged?
Credit cards are charged at the time the order is shipped out. You will receive notification by e-mail if the payment was not approved.
5. I forgot my account password. How do I retrieve it?
If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Sign IN page or during the checkout process while placing a new order.
6. What is your return policy?
Our return policy is available on the Terms of Sale agreement.
7. How do I find a product?
There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu button links to find what you are looking for, you can also click on ‘Search’ and type a search term related to what you are looking for and all corresponding results will be displayed.
8. How do I navigate through the site?
There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the “Teachers” drop-down menu, you can also view informational web pages that we have set up so you can get some information on our company and our products.